Contact Us

We're Here to Help

If you contact us by email, please include a detailed description of your issue and all relevant information, such as your username, agency number, policy number, etc.

When contacting us by phone, please have all of the above information readily available. 

If you are not connected immediately, please leave a message containing the above information and we will return your call as soon as possible.

Main Office

7101 82nd Street Lubbock, TX 79424

| 800-335-0120
Hardware Support

The AgriSompo North America Helpdesk is available to assist users with hardware issues.

Example Helpdesk issues:
• Cannot connect to AgriNet
• Password is not working or account locked out
• AgriNet not starting or frozen
• Printer issues, whether in or out of AgriNet
• Equipment needs repair/replacement
• Setting up connections to AgriNet, file transfer systems (FTP and SFTP), etc.

Email: AgriSupport@sompo-intl.com
Phone: (800) 335-0120 ext. 1005

When calling about AgriNet or final transfer issues, please have your username and agency code ready.

 

Software Support

The AgriSompo North America Software Help team is available to assist users with the AgriNet® suite of programs.

Example Software Help issues:
• Error within AgriNet or AgriNet Adjuster
• Issues with a PHA account
• Policy information or document viewing issues

Email: AgriSoftware@sompo-intl.com
Phone: (800) 335-0120 ext. 1007

Please have your username and agency code ready.

 

After-Hours Support

After 5 p.m. Central Time, phone calls will be auto-forwarded to the on-call phone.

Please leave a detailed message and a team member will get with you as soon as possible.

 

Other Support Contacts

Agency Services

AgAgencySvs@sompo-intl.com

Accounting

AgriSompoNAPolicyAccounting@sompo-intl.com

Compliance

AgLicensingCE@sompo-intl.com

Training and Professional Development

AgTraining@sompo-intl.com

Communications and Marketing

AgCommunications@sompo-intl.com

Livestock Support

Livestock@sompo-intl.com

Request More Information

AgriSompo North America is one of the nation’s largest underwriters of federally-sponsored crop insurance. We’re dedicated to protecting the livelihoods of farmers and ranchers by offering direct and customized agribusiness risk management products through a nation-wide network of exceptional independent crop insurance agents.

For general questions, information regarding agency appointments, or to find an AgriSompo North America agent in your area, contact us today.