Career Focus: Adjuster

Do you enjoy working outside? Does the idea of working from home without going into an office excite you? Are you detail-oriented? Are you a “people” person that would enjoy getting to know farmers and ranchers?

An adjusting position might be right for you.

 

What is an Adjuster?

An adjuster is responsible for adjusting crops for Multi-Peril Crop Insurance (MPCI), Private Products (crop hail), and Named Peril claims within their given territory. Servicing customers (both policyholders and agents) is their top priority.

What Will I Do?

Build and maintain professional relationships with the Area Claim Supervisor (ACS), policyholders, agents, and other adjusters

Record and transmit loss information to accurately determine potential damages in accordance to established loss adjustment procedures (FCIC, NCIS, and Company)

Complete field inspections, reading maps and aerial imagery, measuring fields and storage bins

Utilize company software proficiently, including daily monitoring of all company communications (email, Webex, text, etc.)

Follow FCIS, State, and Company rules and regulations, policies, and procedures for MPCI and Private Products

Work out of a home office

Complete initial and ongoing training and certifications as required by FCIC and State Regulations

Explain adjusting procedures and related findings to the policyholder and agent

Perform fact-finding tasks and investigating crop damage, recording information, and transmitting information to accurately determine potential indemnities

Have a willingness to learn about new crops

A Day in the Life

Jane Doe has been working as a Senior Adjuster at AgriSompo North America for three years. Follow along below as she takes you through a typical day on the job.

Midmorning

You start the day with a discovery meeting for stakeholders from multiple departments. On the agenda: making sure the scope of your latest project meets their needs. On the menu: scones from you local bakery.

After Lunch

You start the day with a discovery meeting for stakeholders from multiple departments. On the agenda: making sure the scope of your latest project meets their needs. On the menu: scones from you local bakery.

Winding Down

You start the day with a discovery meeting for stakeholders from multiple departments. On the agenda: making sure the scope of your latest project meets their needs. On the menu: scones from you local bakery.

What Skills Will I Need?

Basic mathematical skills (add, subtract, multiply, divide).

Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.

Ability to complete documentation requirements.

Ability to utilize analytical thinking; find facts and solve problems.

Ability to remain self-motivated and efficient.

Ability to work both in an office setting (when necessary) and outdoors in a farm environment.

Ability to work well both independently and within a team environment.

Ability to remain focused on exceptional customer service, both internally and externally.

Working knowledge of crop insurance regulations, policies, procedures, and best practices.

Ability to work effectively under pressure and within tight deadlines.

Willingness to take initiative and work with minimal supervision.

Strong time management skills with ability to prioritize

Career Trajectory

An adjuster generally progresses through their career in one of two ways: along a Technical path or a Leadership path.

Interested in a Career as an Adjuster?

Contact the AgriSompo North America Human Resources Department today to apply!

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